CONSULTATION. INSTALLATION. CUSTOMER SUPPORT
At FOCUS enviro we offer tailored solutions, from single equipment supply to complete integrated processing systems. We effectively service the waste and organics industries by offering selected technologies that are proven, innovative, relevant, and reliable.
We only work with world class experienced manufacturers and suppliers that specialise in the waste and organics industries, that understand the challenges of processing material in these sectors and who can offer custom solutions that are as individual as each customer and application.
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Technical Pre-sales
Waste and organics processing is not a one size fits all approach. For that reason; we offer a free customer site consultation that allows FOCUS enviro to identify opportunities, undertake material analysis, observe site restrictions and gain an in-depth understanding of the customer’s objectives for the project.
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Trusted Partners
To effectively service the waste and organics industries we only offer selected technologies that are proven, innovative, relevant, and reliable. Our partners; EDGE Innovate, Untha, Rotochopper, CK International, the M&K Group and Compost Systems have an in-depth understanding of these sectors and manufacture equipment that has been tried, tested and proven to work.
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Design
By gaining a full understanding of the customer’s requirements; our knowledgeable staff along with our highly experience partners will create a custom mobile or static solution backed up with detailed drawings of how your static or mobile recycling solution will integrate into your process.
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Capability
From offering onsite equipment demonstrations to accompanying customers to reference sites; FOCUS enviro will be able to prove not only the capability of the solution on offer in a similar application but also give evidence to the capabilities of the FOCUS enviro team.
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Customer Collaboration
To ensure that we get the solution right first time; we collaborate with our customers, listening to their opinions and integrating these into the final solution.
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Project Management & Commissioning
Our goal is the same as the customers; for the project to be delivered on time, on budget and performs to the customer expectations.
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Equipment Training
To protect the customer’s investment and to ensure that the equipment supplied keeps performing to expectations throughout the lifetime of the unit; we provide both operating and maintenance training on site.
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Service Support
From installation and commissioning; our focus moves to maintaining the performance of your equipment. At FOCUS enviro service is paramount. Our field service engineers have the experience not only in your equipment but also in your application which is imperative in developing an ongoing preventative maintenance program with your service and operating staff.
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Parts
FOCUS ensures that all genuine OEM parts and consumables are available on demand. FOCUS enviro creates tailored wear and spare parts packages for our clients, based upon application, location and individual company needs.